Tel: 44(0)1912 584148
Tel: 44(0)1912 584148
Please read these Terms and Conditions (together with our Privacy Policy, which is incorporated herein by this reference, the “Terms and Conditions”) fully and carefully before placing an order. These terms of use set forth the legally binding terms and conditions for your use of the Site and the Services. If you are accepting these terms on behalf of a company, you represent and warrant that you have the authority to do so.
plinko-lix.com ensures that no personal data or information is retained. No credit or debit card data is stored on our systems.
plinko-lix.com takes all necessary measures to ensure that your personal information is not shared with third parties. Employees are bound by contracts that prohibit the transfer or misuse of customer details. All our systems are secured with firewalls and up-to-date antivirus protection software.
Goods will be dispatched via a courier or postal service. Larger orders may require a signature upon delivery. Delivery times are estimates only and may be longer during peak periods, such as holidays. Once dispatched, plinko-lix.com cannot be held responsible for delays or damages caused by the courier or postal service.
plinko-lix.com aims to process and dispatch orders within 4-6 working days, but this may extend during busy periods.
If a customer fails to accept delivery after an attempt has been made, plinko-lix.com reserves the right to charge additional fees for re-delivery. Goods may be withheld until these fees are paid.
If goods are returned due to an incorrect delivery address provided by the customer, additional delivery charges may apply for re-delivery.
Goods sent via Royal Mail are not considered lost until 15 working days have passed (excluding the dispatch day).
Unless specified otherwise, all goods will be packaged according to plinko-lix.com’s standard. Any special packaging requests must be agreed upon prior to placing an order.
Cancellations are not accepted once an order has been placed and paid for. plinko-lix.com specializes in bespoke products, and refunds cannot be issued for purchases.
If you are dissatisfied with your purchase, please contact plinko-lix.com within 2 working days of receiving your order.
plinko-lix.com does NOT accept returns or offer replacements. Any faults may result from shipping damage or user handling.
All products are made to order and cannot be resold. Therefore, once an order is finalized, returns or refunds will only be considered if there is a manufacturing fault.
Payments are processed securely via BACS, credit, or debit cards. Customers will receive an email confirmation once an order is placed and payment is received.
plinko-lix.com reserves the right to update product prices at any time. However, changes will not affect orders that have already been placed and confirmed.